Tips To A Fast And Effective Selling Campaign

As an agent, you will come into contact with sellers who need to sell NOW. Whether they have come into financial difficulty or a family break up, some sellers need their property on the market the moment the listing agreement is signed.

So, how do you ensure you effectively market and sell the property while meeting your seller’s tight timeframe?

Write a list
It’s easy to get overwhelmed, so write down your tasks and prioritise them. From here, you can physically do the work and tick the items on the list off one by one. Your list might include property photography, open for inspection schedule, reviewing your selling campaign etc.

Preparing for the best result
Ensure the property is appealing to all buyers to ensure you get more people interested and willing to put an offer on the property. Whether it be a neutral coat of paint, clearing the gutters, or styling the property for sale – ensure the property has the potential to attract a wide audience.

Outsource
You want the sale of the property to be quick, but effective. Outsourcing tasks that professionals can complete will ensure things are done quickly and properly. Whether it be cleaning, plumbing or babysitting the children to ensure the parents can work on tidying up the property – outsourcing will ensure your short selling timeframe is met.

Be prepared
When the buyers walk through the door of the property, be prepared to answer any questions they may have. Educate yourself on the local area – what are the perks of living in the neighbourhood, why should they buy this property and not the one down the street? Talk to the neighbours and be ready to win the buyers over.

How To Respond To Your Reviews – Tip 2

Today we will dive into what tools you could use to respond to your reviews.

Majority of your reviews would come through ‘Rate My Agent’ and to a lesser extent, Facebook. The plus side of these platforms is that both allow you to either respond privately or publicly.

Responding to positive reviews is the easy part of the job and responding re-iterates to the client you really appreciate their good feedback.

As for negative reviews, there is a little bit of work involved. A good first step is a private message them to enquire about the problem if you want a little more information. Once you have all the background information, you can publicly reply to the comment and make amends.

Responding to reviews can be one of an agents best PR tools as it shows you are active and willing to develop from negative feedback. If all is positive, then a prospective client can see you are amazing at what you do, and hopefully, keep you in mind to sell their property.

Set Up A Reward For Every Goal You Achieve

All Real Estate Agents are familiar with sale targets. Real estate is a numbers game and it doesn’t matter if your targets were set by yourself or your leader, reaching them (or smashing them out of the ball park) every month or quarter is a non-negotiable.

Real Estate Agents are usually firm believers in rewarding themselves when they hit their targets. Whether you have sold your first property, achieved a street price record, or simply sold more properties in a quarter than ever before – you deserve to be rewarded!

Here are 3 ways successful Real Estate Agents have rewarded themselves for hitting their sale targets.

Melissa Hickson, of Prime Residential Property Management in Melbourne’s Point Cook treated herself to a massage the day she won a big listing.

“I like to spend some time to get away from everything, I guess because it’s so hectic,” she says.

Mark McGill, of Amber Werchon Property on the Sunshine Coast, has a similar approach.

Three months out of every year Mark will go on vacation and these holidays are booked in advance and are non-negotiable.

“The good thing about that is I can work up to those breaks, know when they are, can plan my time and time off around them,” he says.

Nelson Dueza’s, Collier’s International Director chooses to take his wife out for a nice lunch or dinner every time he finalises a big sale.

Mr Dueza said he likes to focus on doing something immediate, however he does keep his eye on a bigger prize.

“I do have a goal to purchase a really fine Rolex watch that I really like, but that is in a year or so” he says.

What targets have you set and how will you reward yourself?

How To Respond To Your Reviews – Tip 1

We all get public reviews from time to time and they can be either good or bad. Knowing how to address these reviews can mean the difference between a returning client and one who spreads their bad opinion of you.

The most important rule for responding to your reviews is to respond the same way you would if you received that feedback in person.

Always start with a thank you and remember any type of feedback is good and can help you become better.

Next, respond by acknowledging their feedback and how you will take it on board. Your main focus is to improve as a Real Estate Agent and this means being open and polite to suggestions.

With a positive review, you could potentially gain a client for life and reap return or referred business. Keep in contact with this client and nurture your rapport.

If the review is negative, reach out and see if you can recover your relationship with them. This might include a simple chat over coffee, or it might be 12-month nurture. Whichever way it is, it’s better to have attempted to sway that client’s opinion of you rather then letting them freely spread the bad review.

Never leave a review, good or bad, unanswered.

The Importance Of Valuing Your Listed Properties

When it comes to selling property, “How much is my house worth?” is on par with the “How long is a piece of string?” question.

There are dozens of factors that determine the price of a property, but are you considering them all?

Pricing a property incorrectly could see little buyer interest from the beginning of the selling campaign. This often leads to the property sitting on the market for months at a time, making people wonder if the property is overpriced or there is something wrong with it.

Here’s 4 ways to help you pitch a property’s current market value in preparation for sale.

1. Don’t let your sellers move too fast
Sellers can often make an offer or buy another property before their current property is sold. This can lead them to demanding a higher price than what their property is worth simply because they cannot accept any less. With no science behind their desired figure, you will have trouble finding a buyer willing to meet the asking price.

2. Keep emotion out of it
Emotional attachment to the property is a common reason for overpricing. Seller’s commonly attach a dollar value to the moments and memories they have shared in their home. However, buyers with no attachment will have trouble paying forward more than they should. Remind the sellers they have to take a logical approach to the process in order to get the best results.

3. Be the knowledgeable expert
Facts and information are your biggest asset when listing a property for sale. Stay ahead of the game by attending auctions in the area and knowing what similar properties have recently sold for. Let the sellers know what they’re up against, show them the competition (other listed properties on the market) and agree on a desirable price for the property together.

4. Be aware
Don’t limit your education to listed properties in the area. Ensure you’re aware of what hasn’t sold. It’s a great way to find out what “overvalued” or “incorrectly priced” looks like. Are they similar properties to yours? If so, adjust your selling campaign accordingly.

Open Home Tips For Each Season

It’s a tradition in real estate to say that spring is the best time to sell … although it may be more popular, there are property’s on the market all year around.

So, how do you make the most out of each season?

Summer: It’s all about the entertaining, outdoor lifestyle so be strategic about how to showcase the property. If the property doesn’t have air-con, don’t hold an open home in the middle of the day, instead opt for early morning or evening.

Autumn: A great time for low maintenance properties to hit the market. You can work with your vendors to use the fallen leaves as a feature of the property, or try raking them/disguising them before buyers walk through the home.

Winter: Be prepared for the cold. If the property has a fireplace, use it. Agents have even been known to put the oven on to warm the property up. Try using candles to add to the warmth and ambience of the cold winter season.

Spring: Everything comes to life in Spring, which means people are getting out and about more and this is why it’s a popular time of year to put properties on the market. Don’t forget, you’re also on the market with sometimes 10, 100 or 1000 other properties, which means buyers will still have to be wowed.

No matter the season, it comes down to showcasing the property in the best possible light. Emphasise the positive and disguise the negatives. Good luck!

 

Tip 5: Achieving Success Everyday

Building Relationships

When you meet a potential client, what do you do with the information you have gathered? Do you put them into your database to receive alerts? Add the key contacts to your buyer and seller hit lists? Take note of their key goals, hopes and dreams?

Well hopefully you are doing all three and more, but then what? How do you take the next step and progress the relationship to be their trusted advisor?

If you are finding a customer is wanting to take the next step; attending open homes, second inspections, making offers, bids – any of these actions, you need to book an appointment. This is where you will start building their trust.

It’s important to have this appointment, after all, when you are face to face that’s when you’re at your best and your influence makes actions happen.

While targeting them to win the listing, focus on building that relationship. Repeat for any of potential buyers, one will surely come out on top. As for the others, keep hold of their details and the reasons why they were interested in that listing. Once another similar listing appears, send them a VIP invite and continue working on helping them achieve their dreams.

Tip 4: Achieving Success Everyday

Finding your weak points

Not every transaction is all highs, there will always be a couple of lows throughout the process. While some are happy with the transaction just being complete, the successful agents want to know what the low points were so that they can ensure this doesn’t become a habit.

The best way to find out your highs and lows is asking your past clients as well as non-clients (those who went somewhere else) for feedback on their experience.

Focus on what the customer finds valuable and remember to deliver that, remove anything in your sales process that your customers don’t find valuable. Continue working on improving your process by adding components that you believe they will find valuable, then repeat.

6 Tips To Help You Sell Faster

Finding a property to sell is the easy bit, right? Finding the right buyer and selling it for the desired price is where it gets tricky.

Many agents let the market take over, which can result in the property remaining on the market longer than it has to. Giving your vendors the following 6 tips before the ‘For Sale’ sign is hammered into the front lawn will give you and your vendors the best possible outcome.

  1. Get organised. Remove all personal items and ensure trinkets and dust collecting items are fresh and clean.
  2. Style: Freshen up the property with some coloured cushions or prints – you can take them all with you when you go too!
  3. Greenery: If you can’t manage to keep a plant alive, fresh flowers in the kitchen or dining room will do.
  4. Outdoors: Ensure gutters are clean and hedges are trimmed.
  5. Property Stylist: If the vendors don’t have time to re-style their house, suggest a professional service to do it for them! A low cost investment for a better result.
  6. Inspection days: Turn the lights on, light fresh candles and buy fresh flowers. Let the buyers imagine your home as theirs.

Remember, communication is key during the listing and selling process. Your vendors will appreciate your transparency when selling their biggest asset. Good luck!

Tip 3: Achieving Success Everyday

Focus on your Objective

Majority of agents are worried about competition and always wondering what everyone else is doing and only thinking about prospecting.

The ones that are crushing it are the ones who aren’t thinking of the competition and are customer obsessed. These agents are 100% focused on how they can meet a customer’s unmet, unidentified and unsatisfied needs.

They know that it is all about the service they provide.

Be the best in the business, set the quality of your service so high that the competition can’t even imagine reaching it.