Tip 4: Achieving Success Everyday

Finding your weak points

Not every transaction is all highs, there will always be a couple of lows throughout the process. While some are happy with the transaction just being complete, the successful agents want to know what the low points were so that they can ensure this doesn’t become a habit.

The best way to find out your highs and lows is asking your past clients as well as non-clients (those who went somewhere else) for feedback on their experience.

Focus on what the customer finds valuable and remember to deliver that, remove anything in your sales process that your customers don’t find valuable. Continue working on improving your process by adding components that you believe they will find valuable, then repeat.