New South Wales Continuing Professional Development
We currently have 6 different units available to choose from. Each unit is worth a total of 12 CPD points.
Each unit is at a learning Category 3 which features structured learning with an assessed outcome.
It is mandatory for all real estate agents in New South Wales to complete 12 Continuing Professional Development points each year. Because the real estate industry is always changing, at NREL we are continuously updating and adding new material to our CPD course selection. We ensure our curriculum covers the latest legislation, technology, resources and trends, so our students will always be ahead of the game.
All learning materials can be easily accessed and completed from any device at any time. This flexibility makes it easy for you to fit your professional development around your work and life as you please.
Focus on Open Homes
This topic to give a brief understanding of the Australian Consumer Law it will be necessary to review the learning material and resources and answer some short answer questions.
In every workplace, there are specific safety and health requirements relevant to the workplace and the type of work being conducted there. The real estate industry is no different; all employers and employees in the real estate industry must comply with their responsibilities under the Work Health and Safety legislation (WHS). Legislation must be identified and complied with according to legislative and organisational requirements. It is important that information outlining Health and Safety policies and procedures relevant to the workplace are identified and can easily be accessed. Also, any information identifying and controlling workplace risks and hazards must be reviewed according to organisational procedures.
Negotiate Effectively in Property Transactions
If, during the course of a day, you actually thought about it, how often would you find that you were actually conducting some form of negotiation? You are probably involved in both planned and unplanned negotiations at least several times a day.
You may have discovered that negotiating (when you think about it) can be awkward and uncomfortable at times. If you try too hard, the agreement falls apart, and if you are too mellow, people think they can walk all over you. A good negotiator possesses the right tools so they can optimise their return on their relationships with suppliers and clients, and in other important business or personal relationships.
Australian Consumer Law
Consumer behaviour relating to buying, selling and managing real estate has endured significant changes in the past two decades. In the 1970s and 80s most people bought property once or twice in a lifetime and investing in property was also much less extensive. Therefore, consumer exposure to real estate transaction risk was arguably lower. In the 1990s major changes in banking, technology, business competition and consumer education made real estate investment more accessible and the need to update real estate skills more urgent. In the early 2000’s, Real Estate legislation in NSW was overhauled – the previous act dated from 1941. In the latter half of the 1900’s consumer behaviour, and the increasing commercialisation of business to consumer transactions had a profound effect and legislation was slow to keep pace with change. New legislation came into effect in 2003. The changes to legislation included amendments to licensing and registration requirements, consumer protection measures, revised Rules of Conduct, and the introduction of Continuing Professional Development as a tool to increase skills and knowledge of registered and licensed agents. In NSW, the Property Stock and Business Agents Act 2002 (PSBA) is one of many NSW Acts that fall under the jurisdiction of the Office of Fair Trading, and forms part of NSW’s Fair Trading Legislation.
Ethics and Professional Responsibility
The reputation of a Real Estate Agent is CRITICAL to their success in the marketplace. As Real Estate Agents we are dealing with what is for most people, their most valuable asset. Are they likely to trust this asset to a person they do not see as being trustworthy and ethical? A good reputation is hard to build, but easy to destroy. In extreme cases, bad publicity can destroy a Business almost overnight. It is a sad fact that bad publicity can often be caused by untruths. There are thousand of definitions of what is ethics – here is just one of them: “Principles of right or good conduct, or a body of such principles, that affect good and bad Business practices” The key to this definition are the words “right or good conduct” – you see, unethical does not mean unlawful. Something can be within the law, but that does not necessarily make it morally right.
Residential Tenancies Act and Regulations 2010
The Residential Tenancies Act 2010 Replaced the Residential Tenancies Act 1987 Legislation commenced on 31st January 2011. It was the first major update in over 20 years.
Why was it updated?
Society and the expectations of landlords and tenants had changed in the intervening years. As a result clarity was introduced and the outcome was that the act was modernized to reflect current expectations.